Course Methodology
The planning, execution, and control of activities involved in converting resources into value-added and desired goods and services constitute the Operations Management (OM) function of an organisation. This course examines the role of Operations Management in supporting effective strategy execution and how it may be leveraged as a sustainable source of competitive advantage.

Course Objectives
By the end of this course, participants should be able to:

• Identify and articulate how operations management contributes to the achievement of an organization’s strategic objectives.
• Critically evaluate the operations function in manufacturing and service production settings.
• Appraise and apply forecasting methods as the basis for management’s planning and control activity.
• Assess and formulate decision-making strategies to address operating issues that have short, intermediate or long lead times.
• Evaluate approaches to problem-solving and process improvement in production settings

Target Audience
This course offers practical operations management training, aimed at new and experienced operation managers who have a responsibility for overseeing the management activities in an organization.

Target Competencies

• Good understanding of business
• Leadership skills
• Customer Oriented
• Effective communicator
• Understanding of financial performance

Course Outline

Introduction to Operations and Supply Management

Forecasting

Process Design

• Product/service, process, facility, waiting lines, work
  systems and location

Quality Management

Capacity Planning and Inventory Control

• Lean manufacturing, inventory management, material
  requirements planning, just-in-time, enterprise resource
  planning, scheduling and control

Supply Chain Management

Customize Your Training
This training solution and other training topics from Nosak Group are currently available as a residential/in-house option. It can be customized for your team/organisation at your preferred location.